Before You Apply
Required details
All proof documents will need to be uploaded in a digital format (pdf, jpg, jpeg).
Please ensure you have the following information and documents ready before you apply:
| Applying for | Your home postcode | Your valid email | A digital photo | Proof of identification | Proof of address | Proof of disability |
|---|---|---|---|---|---|---|
| An elderly bus pass | Not required | Not required | Not required | |||
| A disabled bus pass |
A valid e-mail address
You will be asked to enter a valid e-mail address. We will e-mail you a link to set-up a password for an account. You will be able to track the progress of your application or make amendments to your application through your account. If you don't have a valid e-mail address our Concessionary Team are available to help. Please contact us on 01952 383867 and ask for Concessionary Travel for advice/assistance.
A Recent colour photograph of yourself (passport size)
- Your photograph must be in the following digital file format (jpg, jpeg)
- During the registration process, you will be able to take a photograph using a webcam or upload one from your computer
Proof of Identification - please provide one of the following:
- Birth / adoption certificate (along with deed poll / marriage certificate if name has changed)
- Current passport - the identification page. If your passport is not an EU passport, a copy of the visa page is also required
- Current driving licence - the counterpart of a driving licence is no longer a valid proof of identity
- Printed prescription showing your date of birth
Proof of address - please provide one of the following:
- Council Tax / utility bill
- Bank statement
- Driving licence
Proof of disability
- Social Services registered partially sighted card
- Medical evidence
- DVLA letter
- Social Services registered blind card
- DWP - Disability Living Allowance (high rate mobility)
- War Pensioner Mobility Supplement Notification Letter
- Blue Badge
Click on "Start" if you have read the Terms and Conditions including the Privacy Policy and would like to proceed.